Jonathan Price
Systems / Identity / Infrastructure
IT systems and infrastructure professional with 6+ years of experience supporting secure identity, Microsoft 365 services, endpoint ecosystems, and enterprise operations in a high‑volume campus environment. Focused on identity governance, endpoint lifecycle management, security monitoring, and reliable infrastructure.
Operational focus areas
Identity & Access Management
Active Directory and Azure Entra ID administration, group‑based access models, delegated administration, MFA support, and identity lifecycle management.
Endpoint Management
MECM/SCCM and Intune administration including collections, deployment models, update orchestration, and device lifecycle standardization.
Security Operations
EDR review, security log validation, incident support, and alert triage aligned with enterprise security practices.
Infrastructure
VLAN segmentation, DNS/DHCP troubleshooting, switch configuration, and wireless performance analysis.
Automation
PowerShell‑based automation, API integration, and systems data collection to improve consistency and efficiency.
Enterprise operations exposure
Lead escalation support for complex infrastructure issues spanning identity, endpoints, networking, and server dependencies. Administers Microsoft environments, identity access models, endpoint deployments, and infrastructure standards.
Delivered high‑volume Tier 1 support, performing identity lifecycle tasks, endpoint imaging, and troubleshooting while building foundational operational discipline.
Technical skill stack
Microsoft Ecosystem
Microsoft 365, Teams, OneDrive, SharePoint, Exchange support
Identity Systems
AD, Azure Entra ID, MFA, lifecycle administration
Endpoint Stack
SCCM/MECM, Intune, software deployment
Security
Defender, Huntress, log review, incident support
Automation
PowerShell, APIs, workflow scripting
Networking
VLANs, switching, DHCP, DNS troubleshooting
Academic background
Northern Kentucky University
Western Kentucky University
Gateway Community & Technical College